Return & Exchange plolicy
Did we miss anything?
Basic fee: With ground fee you can customize the existing text and add Your Logo Your Language Choose from 4 standard resolutions Get a free demo review of your order Royalty free license - Yours forever
Free:Delivery of the demo for your review & approval
If you don't wish to add a logo to the video, choose the option "No logo." In case you need your logo placed in the video, please upload your logo as follows: 1. Make sure your logo is in PNG file. 2. The logo needs to be with the minimum quality of 300px. 3. Upload the PNG logo and choose the position of the logo from the list option below "Select logo position." Note: Logo should be with excellent quality as possible for a professional branding & video appearances. In cases of a very poor logo, better to consider not to add a logo at all.
Pick your soundtrack option:
1. As original - which is the original soundtrack from the video version you chose.
2. No soundtrack - which means that we will keep this video mute from the sound.
3.Custom Soundtrack - which is where you can upload your soundtrack and choose two different customization method:
After uploading the soundtrack, you can choose to play it from the start or customize the start time & end time.
In both choices, you can decide if fade in or fade out or fade both. That's all.
"Add your media" is a compelling option since you can change the whole scene by changing the background. Therefore, we recommend choosing wisely.
* Note: All the effects of the media Background which is played in the original movie version will apply to your media which you will upload.
* The media is in order, so the first media you choose to upload will be placed the first and so on. Each media file limit to 80MB! However, we recommend for uploading of no more than 30MB per each file, for a fast upload time.
* Media holders: For example: In case you upload one media file In a movie with two media holders, that media will apply to all media holders in your customize movie version.
* Our movies average length is approx of 30 sec, therefore no need extended media play time.
* Each Media upload holder panel have a time indicator where its position in the original movie.
"Add your text" customization option providing you three customization modes per each "Text holder":
1. As original - which is the original text from the video version you chose.
2. No text - which means that we will keep this spot empty from a text.
3. Custom text - which is where you can add your text, and we will replace it precisely in the same frame time as the original text.
When you enter any text holder, you can see what is written initially as in your chosen video. Each time you press the option "Custom text" that specific scene jumps to the particular second of your selected video to your left for swift clarification.
Just don't leave you any doubt to which context this text & in which scene the "Text holder" is referring too.
Note: Each text holder panel has two indicators:
1. Characters input limit.
2. And the second's indicator where its position in the original movie. In the right order.
"Choose resolution" is another excellent service we provide you with customization panel.
You can choose free of charge from the four most standard resolutions from the list.
However, if you didn't find your required resolution, you welcome to pay a bit more, and we will fix it according to your specific size so that we can turn the video also to any particular banner for your site.
"Delivery time" providing you with two delivery options:
1. Standard - Who is up to 7 days
2. Custom delivery - which is express delivery up to 2 days unless you choose another date above the two days.
For our custom video delivery orders, we try to create the order as fast as possible. Therefore in many cases,
we manage to send the demo for approval already within the first 12 hours however we do not guaranty of less than 48 hours.
"Custom Language" is an excellent service we do free of charge!
We will custom the video w ith any text you will supply us in the text holder in any language you need, so you can refer your home base audiences with no hassle what so ever.
"Issue invoice details" providing you three options:
1. To autofill your invoice with your account details.
2. To issue other invoice details.
3. As a new user, to create a new account.
All Right Reserved!
Concept inside & Library Tutorial Customization Tutorial